Shipping policy
Where do you ship from?
We work with multiple fulfillment partners to ensure fast and reliable delivery. Depending on the product, orders may ship from our UK warehouse or one of our international partner warehouses.
Products shipped from our UK warehouse typically arrive within 3–4 business days.
Items shipped from our partner fulfillment centres are delivered within approximately 5–9 business days to the UK using fast tracked shipping.
How long does delivery take?
Delivery times depend on the product and warehouse location.
- UK Warehouse: 3–4 business days
- Partner Fulfillment Centres: 5–9 business days
Most orders arrive within one week.
Do you provide tracking information?
Yes. Every order includes tracked shipping.
Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.
Why did my order arrive in multiple packages?
Some items may ship from different fulfillment centres to ensure faster delivery. If you ordered multiple products, they may arrive in separate packages.
How long does order processing take?
Orders are usually processed within 1–2 business days before shipment.
During high demand periods, processing may take slightly longer.
Do you ship internationally?
Elevation Empire™ currently ships across the United Kingdom and selected European countries. Available shipping options will appear at checkout.
What should I do if my order is delayed?
While most orders arrive within the estimated timeframe, occasional delays may occur due to courier operations or peak demand periods.
If your order has not arrived within 12 business days, please contact our support team and we will assist you promptly.
How can I track my order?
After your order has been shipped, you will receive a tracking link via email which allows you to monitor your delivery status at any time.
